This Privacy Policy describes how KLOWDZ Vapor & Smokeshop (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, make a purchase from, or interact with our website or physical store.
Information We Collect
When you visit our website or make a purchase, we may collect the following information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party providers)
Device & Usage Information
- IP address
- Browser type
- Device information
- Pages viewed and interactions on our site
Age Verification Information
- Date of birth or age confirmation, where required by law
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Verify age and comply with federal and Texas laws
- Communicate with you regarding orders or customer service inquiries
- Prevent fraud and ensure site security
- Improve our website, products, and customer experience
- Comply with legal and regulatory obligations
Sharing Personal Information
We do not sell your personal information.
We may share your information with trusted third parties only as necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting and e-commerce platforms (such as Shopify)
- Analytics and marketing service providers
These third parties are required to protect your information and use it only for the services they provide.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Remember preferences
- Analyze website traffic and performance
You can control or disable cookies through your browser settings, though some site features may not function properly.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal, tax, or regulatory requirements
Your Rights (Texas & U.S. Residents)
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information (subject to legal requirements)
- Opt out of marketing communications at any time
Requests can be made using the contact information below.
Age Restriction
Our products and services are intended only for individuals 21 years of age or older.
We do not knowingly collect personal information from anyone under 21.
Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
📧 Email: klowdzvapor@gmail.com